Payroll Doesn’t Have to be Hard: Just Ask These Local Businesses!
Whether you're a company with five employees or 1,000, payroll is one of the most important tasks that you need to accomplish as a business owner. It can also be one of the more tedious and time-consuming. When you have a question or need help, the last thing you want is an answering machine on the other line or an answer of “visit this link to find your answer” Local businesses Cactus Corn, Duck and Decanter, and others have had this problem and found a solution with Journey Payroll.
Meet Journey Payroll
Journey is a locally-owned payroll and HR company that prides itself on excellent customer service. They know that payroll is an essential function of any business and they strive to make sure that the process is simple and efficient. And they are passionate about small, local businesses. Steven is a Certified Payroll Professional and has been in the industry for over 12 years and he’s focused on making sure his company stands out from the rest. Each of their clients is assigned a local single point of contact who is there to answer questions and help streamline tasks such as new hire onboarding, electronic time tracking, HR on-demand, and online payroll processing with full tax reporting. “When businesses don’t need to worry about payroll or HR compliance, then they can add an exponential amount of time back into their business,” explains Steven. “ To me, that’s an invaluable asset.”
“Small businesses are the lifeblood of our economy. If we can be a small part in taking care of them with our services and enable them to be more efficient, their business has the opportunity to flourish and continue growing our communities.”
No business is too small for Journey Payroll and many of Arizona’s local businesses look to them for payroll, HR and tax support. Several of these businesses were excited to take the time to share with us their experience with Journey Payroll.
Duck and Decanter
Who are they?: Duck and Decanter are a family-owned and operated sandwich shop that has been in business for 48 years in Phoenix. They love their community and the relationships they have made. They have created an experience that feels like home and it brings people back again and again (they are into their fourth generation of customers)!
Testimonial: “ I honestly don’t have to call that often with questions because Journey has made my payroll process so easy and user friendly. When I do, it’s so nice to always get a person on the other end of the phone. They also paired us up with a scheduling program that has saved us so much time! I think the best part is that it’s so clear that we matter to Journey. One time, I had forgotten to process our payroll and my payroll specialist, Frankie, called me to make sure I got it in! Even though I was past the deadline, she still got it all processed and we were able to pay everyone on time. Journey never makes us feel small, even though we are. We feel valued.”
God’s Garden Treasures
Who are they?: God’s Garden Treasures is a membership-based floral shop in Tempe. They offer a variety of memberships: business romance, and a personal membership. Their goal is to help make a difference in people’s lives, relationships and businesses through flowers.
Testimonial: “Oh my gosh, they’re so awesome! I love how Journey has married the tech you need with the personal touch; they’ve saved my bookkeeper time and effort and it’s so great to have someone to call when tech doesn’t work or we aren’t sure how to handle something. When we were about a month into COVID, we had a scare about a potential positive test result and, as a business owner, I wasn’t sure how to handle it. Knowing I could go to Journey to ask questions and that they have stayed on top of COVID policies has been a great confidence booster. We never have to worry that we don’t know something.”
AZ on the Rocks
Who are they?: Open for 17 years, AZ on the Rocks is a family-owned indoor rock climbing facility in Scottsdale. They host all kinds of events ranging from yoga to birthday parties to activity-treatment sessions to help with addiction recovery. They love being a part of their community and seeing the impact that climbing has on one person’s life.
Testimonial: “Although we are a small business, our payroll can be quite complicated because not much is uniform throughout the company. Journey has turned running payroll from the worst part of what we have to do, to one of the easiest parts. Any time that we've had a question or issue of any kind, they're prompt to reply and help us work through it. The team over there is amazing! We have been through multiple payroll companies and they all promised to be able to meet our diverse needs, but they never did. And they always put it on us to figure out when there was a problem. Journey has been so completely different.”
Cactus Corn
Who are they?: In the Valley since 1998, Cactus Corn is a gourmet kettle corn provider serving up Arizona-inspired mesquite-style and prickly pear popcorn to cinnamon roasted almonds. They have served millions of bags of popcorn and have donated over $200,000 to local organizations through local events, fundraisers, and now an online store that keeps “fueling smiles through craft snacks.”
Testimonial: “Journey has taken the worry out of our payroll and allowed us to focus on serving our clients and they have gone above and beyond during this crazy time. They have provided additional service offerings and have really been there for us with up to date information and webinars to help us make the best possible decisions for navigating this pandemic. They have been willing to do what others were not; you can tell that we were more than just another number to them.”
Arizona Fun Services
Who are they?: Arizona Fun Services is a year-round, locally owned party and costume shop in Tempe. They also rent bounce houses, games, dunk tanks and other equipment for schools, businesses or backyard parties. Arizona Fun Services has been in Tempe for over 50 years and they love helping Arizonans have fun.
Testimonial: “We chose Journey after a bad experience with our previous payroll company. We have been with them for going on 2 years now and we just love working with Journey. I don't have to worry about one aspect of our payroll, they do it all. They are easy to work with, always ready to answer questions and provide whatever assistance we need. We are customers for life!
If you can relate to any of the bad experiences these companies had with their past payroll providers, maybe it’s time to look local. Check out Journey Payroll services here.